Effective Date: October 17, 2025

Welcome to Zoainet LLC (“ZoaineT”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.zoainet.com, including any content, functionality, and services offered on or through it (collectively, the “Site”).
By accessing or using this Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Site.

1. Company Information

Zoainet LLC
Address: 9 Yellow Brick Rd, Haverhill, MA 01835
Email: [email protected]
Phone: +1 (833) 962-4638
DUNS: 144863410 UEI: YGSLBK6PDPH5

2. Use of the Website

You agree to use this Site only for lawful purposes and in accordance with these Terms. You may not use the Site:

In any way that violates applicable federal, state, or local laws or regulations.

To impersonate Zoainet personnel or any other person or entity.

To attempt to gain unauthorized access to the Site, other user accounts, or data.

To transmit or upload viruses, malicious code, or spam.

ZoaineT reserves the right to suspend or terminate your access if you violate these Terms or misuse the Site.

3. Products and Services

All products and services listed on our Site are subject to availability, and Zoainet reserves the right to discontinue or modify offerings at any time.
While we make every effort to display accurate information, we do not warrant that product descriptions, images, pricing, or availability are error-free.
Orders placed through our Site or sales team are subject to acceptance and confirmation by ZoaineT. We may require additional verification before accepting an order.

4. Quotes and Pricing

All price quotations are valid for the period stated in the quote or, if no period is stated, for 30 days from the date issued.
Prices do not include applicable taxes, shipping, or handling fees unless otherwise specified.
Zoainet reserves the right to adjust pricing due to typographical errors, supplier cost changes, or unforeseen circumstances.

5. Payments

All payments must be made in U.S. Dollars unless otherwise agreed in writing.
We accept standard electronic payment methods, purchase orders (for approved clients), and other terms as outlined in your invoice or agreement.
Late payments may incur finance charges at the maximum rate allowed by law.

6. Shipping and Delivery

We strive to process and deliver orders promptly. Delivery times are estimates only and not guaranteed unless otherwise specified in writing.
Risk of loss or damage to goods passes to the buyer upon shipment. Claims for shipping damage must be made directly to the carrier within the time allowed by the carrier’s policy.

7. Returns and Refunds

Return requests must be submitted within 15 days of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase.
Custom or personalized products, and items specifically manufactured for government or industrial projects, are non-refundable except for defects or errors attributable to Zoainet.
Approved refunds will be issued to the original payment method within 10 business days after inspection and approval.

8. Intellectual Property Rights

All content on this Site—including text, graphics, logos, images, icons, and software—is the property of Zoainet LLC or its licensors and is protected by U.S. and international copyright and trademark laws.
You may not reproduce, distribute, or modify any material from this Site without prior written consent from Zoainet.

The Zoainet name and logo are trademarks owned by Zoainet LLC. All other trademarks, service marks, and trade names appearing on this Site are the property of their respective owners.

9. Disclaimer of Warranties

This Site and all products and services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Zoainet does not warrant that the Site or its servers are free of viruses or other harmful components, or that any errors will be corrected.

10. Limitation of Liability

To the fullest extent permitted by law, Zoainet LLC and its officers, employees, or affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits, data, or business interruption, arising from your use of the Site or our products and services.
Our total liability for any claim related to our products or services shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Zoainet LLC, its officers, employees, and agents from and against any and all claims, damages, liabilities, losses, or expenses (including attorney’s fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

12. Privacy

Your use of our Site is also governed by our Privacy Policy, which describes how we collect, use, and share your information. By using our Site, you consent to such collection and use consistent with that policy.

13. Compliance with U.S. Law

Zoainet operates in compliance with applicable federal, state, and local laws governing data privacy, consumer protection, and commercial transactions.
Nothing in these Terms shall limit your statutory rights under U.S. law.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.
Any legal action arising from these Terms or your use of the Site shall be filed exclusively in the state or federal courts located in Essex County, Massachusetts, and you consent to their jurisdiction.

15. Changes to These Terms

Zoainet reserves the right to update or modify these Terms at any time without prior notice. The updated version will be posted on this page with a revised “Effective Date.”
Continued use of the Site following such changes constitutes your acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms or our services, please contact us at:

Zoainet LLC
9 Yellow Brick Rd, Haverhill, MA 01835
+1 (833) 962-4638
[email protected]

17. Entire Agreement

These Terms, together with our Privacy Policy and any specific order or contract terms, constitute the entire agreement between you and Zoainet regarding your use of the Site and supersede all prior communications and understandings.